Shipping policy
Order Processing & Dispatch
We process and dispatch all customer orders within 2–3 business days after payment confirmation, reducing overall wait times to ensure customers receive their purchased items promptly.
International Shipping & Delivery Time
Our standard international delivery usually takes 7–14 days to reach most overseas destinations. Delivery timelines are estimated and may vary depending on regional location and local customs clearance speed. You can select the rush shipping option at checkout if you need expedited delivery service.
Shipping Cost Calculation & Transparency
Shipping fees are calculated in real time based on your order weight and shipping destination. The exact shipping cost is clearly displayed at checkout prior to payment, with zero hidden fees or additional surcharges.
Customs Duties & Import Taxes
International shipments may incur customs duties or import taxes determined by local customs authorities. All related charges are the sole responsibility of the order recipient. We recommend reviewing your local import regulations before placing an order to avoid unexpected extra costs.
Packaging & Shipping Protection
We adopt high-strength, shockproof and insulated packaging materials optimized for fresh products, fully protecting items and preserving product quality during transportation.
For high-value orders, optional shipping insurance is available at checkout, providing reliable shipment protection and extra peace of mind for all customers.
Delivery Inspection & After-Sales Service
Please inspect the outer packaging carefully upon parcel delivery. If you discover damage, leakage or severe deformation, take photos as valid evidence, refuse to sign for the package, and contact our team immediately.
If any product defects or quality issues are found after signing for delivery, please notify our customer support team within 48 hours. We will verify the issue and arrange reasonable return, exchange or other appropriate solutions accordingly.
Customer Support
If you have any questions about shipping rules, customs clearance or delivery progress, our professional support team is always ready to assist you. Feel free to reach out anytime for prompt guidance via email: contact@trevspace.shop or phone: +64 21 573 8462.
Thank you for choosing TREVOR REID DAVIES! We continually refine our logistics to deliver a faster, safer, and worry-free shopping experience for every customer.